Frequently Asked Questions

What areas do GB Security Network cover?
GB Security Network provides nationwide coverage across the UK through our network of locksmiths, door engineers, access control specialists and safe engineers.
What sectors do you work within?
We regularly support facilities management companies, housing associations, care homes, retailers, commercial property managers, funeral directors, educational establishments and managed residential developments.
Are your engineers vetted?
Yes. We work with a network of carefully vetted engineers and specialist contractors throughout the UK. Contractors are assessed for suitability, experience, responsiveness, workmanship and insurance requirements.
Do you hold Public Liability Insurance?
Yes. GB Security Network maintains appropriate insurance cover for the services we provide and can supply insurance certificates upon request.
Are you SafeContractor accredited?
Yes. GB Security Network holds SafeContractor accreditation and maintains appropriate health and safety procedures to support work within commercial, housing, care and managed property environments.
Can you provide RAMS before attendance?
Yes. RAMS can be provided prior to attendance where required and are regularly supplied to support site access and compliance requirements.
Can DBS-checked engineers be provided where required?
Where required, DBS information can be provided to support work within care, education and other sensitive environments.
Can you support multiple sites across the UK?
Yes. Our nationwide network enables us to support clients across single sites, regional portfolios and national property estates.
Do you offer emergency attendance?
Yes. We provide emergency attendance for lock failures, security incidents, access control faults, door defects and property securing works.
Can you provide quotations from photographs?
In many cases, yes. Photographs often allow us to provide budget costs and initial recommendations, although some works may require a site survey.
Do you provide commercial locksmith services?
Yes. We provide locksmith services for commercial premises, managed properties and communal buildings throughout the UK.
Can you repair or replace locks?
Yes. We repair and replace a wide range of locking systems including cylinders, mortice locks, padlocks, digital locks and mechanical keypads.
Can you repair uPVC door locking mechanisms?
Yes. We regularly repair and replace faulty multipoint locking systems and door mechanisms.
Can you repair aluminium door locks?
Yes. We regularly repair aluminium entrance doors, lock cases, cylinders and associated hardware.
Do you install master key systems?
Yes. We can supply and install master key and keyed-alike systems for commercial properties and multi-site organisations.
Do you provide restricted key systems?
Yes. We can supply restricted key systems to help improve key control and security.
Can you carry out key control audits?
Yes. We can review existing key systems and provide recommendations to improve security and accountability.
Can you improve the security of an existing door or lock?
Yes. We can recommend and install security upgrades including higher security cylinders, restricted key systems, additional locking devices and access control solutions.
Can you repair door closers?
Yes. We repair and replace overhead closers, concealed closers and fire-rated closers.
Can you repair floor springs?
Yes. We repair and replace floor springs commonly found on aluminium and glass entrance doors.
Can you repair communal entrance doors?
Yes. We regularly attend apartment blocks and housing developments to repair communal entrance doors and associated hardware.
Can you repair aluminium doors?
Yes. We repair aluminium commercial entrance doors including locks, hinges, closers and floor springs.
Can you repair steel security doors?
Yes. We repair and replace steel security doors and associated locking systems.
Can you replace door hinges?
Yes. We replace standard, fire-rated and specialist hinges where required.
Can you correct dropped or misaligned doors?
Yes. Door alignment and re-hanging services are available for many commercial and communal door types.
Do you install fire doors?
Yes. We can provide fire door installation and associated ironmongery services.
Can you repair fire door hardware?
Yes. We repair and replace fire-rated hinges, closers, locks, latches, seals and associated fire door hardware.
Can you repair emergency exit doors?
Yes. We repair emergency exit doors, panic hardware and escape door locking systems.
Do you install push bars and panic hardware?
Yes. We supply, install and maintain emergency exit devices including push bars and push-to-exit hardware.
Can you install electronic locking upgrades?
Can you install electronic locking upgrades?
Do you install access control systems?
Yes. We install standalone and networked access control systems for commercial and managed properties.
Can you repair access control systems?
Yes. We diagnose and repair a wide range of access control faults.
Do you install keypad entry systems?
Yes. We install and maintain keypad entry systems for commercial and communal buildings.
Do you install fob entry systems?
Yes. We supply and maintain proximity fob access systems.
Can you repair maglocks and electric strikes?
Yes. We repair and replace magnetic locks, electric strikes and associated control equipment.
Do you install intercom systems?
Yes. We install and maintain audio, video and GSM intercom systems.
Can access control systems be linked to fire alarms?
Yes. We can provide compliant fire alarm interfacing and emergency release solutions where required.
Can existing access control systems be upgraded?
Yes. We can assess existing systems and recommend upgrades to improve functionality, reliability and security.
Can you open locked safes?
Yes. Our safe engineers can open many types of commercial safes using a range of specialist techniques where appropriate.
Can you replace safe locks?
Yes. We replace mechanical and electronic safe locks.
Can you reset lost safe combinations?
Yes. Combination changes and reset services are available for many safe types.
Do you service safes?
Yes. We provide servicing and maintenance for a variety of commercial safes.
Can you relocate or install safes?
Yes. We provide safe relocation and installation services, including insurance-rated safes.
Do you work with housing associations?
Yes. We regularly support housing associations, local authorities and property management companies with reactive and planned maintenance requirements.
Do you work with care homes?
Yes. We support care providers with locksmith, door repair, access control and safe engineering services.
Can you secure vacant or void properties?
Yes. We can assist with lock changes, security upgrades and property securing works for vacant or void properties.
Do you repair roller shutters?
We can assist with emergency securing and repairs to certain roller shutter systems.
Do you install window security grilles and burglar bars?
Yes. We can provide security grille and physical security solutions where required.
Why choose GB Security Network?
GB Security Network provides nationwide locksmith, door repair, access control and safe engineering services to commercial and managed property sectors throughout the UK, supported by an experienced nationwide contractor network.